Privacy Policy For ASL Creative

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ASL Creative Privacy Policy

Here at ASL Creative we respect your privacy and only collect the minimum amount of information about our visitors. Here is a summary of the information we collect about visitors to this website.

What Personal Information About Customers Does ASL Creative Gather?

Here are the types of information we gather.

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way. This includes email addresses, telephone number (land line and/or mobile) as well as your name. This information is used in communications between you the provider of the information and ourselves. In addition if you use the eCommerce section of the website, any information you enter will be used by us and the shipping details will be used by the company who delivers your order.
  • Automatic Information: we receive and store certain types of information whenever you interact with us. We use 3rd party “cookies” in our main website for tracking (see Cookie Policy below). We do however gather certain types of information when your web browser accesses ASL Creative, this is to ensure that we provide a correctly formatted website for the browser you are using. This is information about the browser you are using and the device you are using to view the web site.
  • E-mail Communications: you can communicate using email either via the help desk form on ASL Creative or sending us an email directly using your own email software. We store all contents of the email including the email address, subject heading and message.

Does ASL Creative Track The Navigation Path Of Customers To Their Web Site?

Yes, we use Google Analytics and this allows us to study how visitors interact with our web site, this then allows us to deliver better content to our visitors. From time to time we also use 3rd party software to examine how visitors interact and use ASL Creative. All of the tracking is undertaken without collecting any personal data about the person using the website.

We also use heat map software in order to better understand our users’ needs and to optimize this service and experience. This type of technology service helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. It uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). It stores this information in a pseudonymized user profile. Neither the providers of the technoology nor us will ever use this information to identify individual users or to match it with further data on an individual user. .  

What Does ASL Creative Do With Personal Information?

The personal information you provide us is used by us to contact you with regard to your enquiry. Personal information is not sold to any third parties. If you have placed an order through the ecommerce section of our website then we will use that information to process and ship your order, this will include passing the delivery name and address to the courier company /Royal Mail. If you have any questions concerning the privacy of the information we collect please submit a support request by visiting this page.  

Cookie Policy

We use cookies for the following purpose: To track the navigation path of visitors to our website. The cookies used for this are from  Google Analytics. If you create an account in our ecommerce section, and opt our system to remember your details, a cookie will be set to allow our website to identify you upon your return.